What is the flow for a new customer in Streams Manager?
Streams Manager offers full end to end automation for users from registration, through paying and getting Plex share access. The process is as follows:
User registers
User registers on Streams Manager using their Plex email
Streams Manager sends user a confirmation email asking to confirm their account
User confirms account and can now log in
User logs in
User can look at available plans, pricing and other information
User subscribes
User clicks on the subscribe button. If both pay as you go (checkout) and recurring payments are enabled, user will be given an option to choose
User will be presented with a screen to select their plan, sever location (if more than one location has servers with capacity) and pay using one of the enabled payment methods
Depending on the payments method, user will be redirected to PayPal, Stripe or Plisio to authorize the payment
Payment processor redirects back to Streams Manager
Payment is confirmed
Streams Manager confirms the payment was successful
Streams Manager records the payment for the user
Plex share access is provisioned
Streams Manager finds a server that has space available (less than 100 or max number of users configured on the server) based on the plan user selected, geographic location selected etc. If multiple servers match the criteria, Streams Manager will select the server with lowest number of users so server load is balanced
Streams Manager communicates with your Plex server to provision Plex share access for the user based on the plan selected and libraries and options included in the plan
Email is sent to the user with information on how to accept the Plex share invitation (See Notification templates)
If enabled, Streams Manager creates Overseer and Petio account for the user
If enabled, Streams Manager gives user appropriate Discord roles
Streams Manager creates a new user in the system and creates a payment for that user to track when their subscription expires
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