> For the complete documentation index, see [llms.txt](https://streamsmanager.gitbook.io/streams-manager/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://streamsmanager.gitbook.io/streams-manager/overview/system-overview/user-classes.md).

# User classes

Streams Manager offers two classes of users:

* Permanent – users that never expire and are thus never removed. They are also exempt from all limits such as number of concurrent streams, download limits, transcoding, etc. You can mark a user permanent by editing a user on Users panel and turning on the toggle Is Permanent
* Non-Permanent (i.e. normal users) – that are subject to Plex share removal once their payments expire, are subject to limits set by their plan (concurrent streams, downloads, transcoding, etc.), get their Discord roles assigned/removed etc.


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://streamsmanager.gitbook.io/streams-manager/overview/system-overview/user-classes.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
