Streams Manager Docs
  • Overview
    • What is Streams Manager?
    • System overview
      • Panel navigation
      • General terms
      • User classes
  • Configuration
    • First time login
      • Included accounts
      • Reset default passwords
    • Setup proxy
    • Add Plex accounts
    • Add your administrator login
    • Settings
      • General
        • Site settings
        • Administrator contact settings
        • Page settings
      • Email notifications
        • SMTP settings
        • Notification templates
        • Free SMTP options
      • Discord notifications
        • Discord settings
          • Creating a Discord bot
        • Notification templates
      • Payment gateways
        • General settings
        • PayPal settings
          • Generating PayPal REST credentials
          • Generating PayPal NVP Credentials
        • Stripe settings
        • Plisio settings
      • Registration settings
      • Payment reminders settings
      • Subscriptions & trials settings
      • Requests integration settings
        • Ombi settings
        • Overseerr settings
        • Petio settings
      • Discord integration settings
        • Creating a Discord bot
      • Media server integration settings
      • Referrals settings
      • Custom content
        • Logo
        • Wallpaper
        • Home page section 1 content
        • Home page section 2 content
        • Pricing content
        • Subscription page content
        • Library statistics section content
        • Custom theme
      • Miscellaneous settings
        • Self invite settings
    • Library groups configuration
    • Plan configuration
      • Recurring plans setup
        • Stripe recurring plan setup
        • PayPal recurring plan setup
    • Server location configuration
    • Media server configuration
    • Libraries configuration
    • Users and data import
      • Users synchronization/import
    • Mobile app setup
    • Discount codes
    • Linked users
    • Emby devices
    • Custom roles
    • Custom domain
    • Test the flows
  • Server Migration
    • Migrating users between servers
  • Plex Bans
    • Overview
    • How to deal with a ban
    • Requiring users to change their Plex account
    • Server re-invite
  • Troubleshooting
    • PayPal
      • Error: PayPal is missing subscription ID details
      • Error: PayPal subscription ID: xxx does not have any transactions
      • Error: Create Subscription Api response error RESOURCE_NOT_FOUND
    • Plex
      • Error: HTTP 422 Unprocessable Entity when inviting a user or processing a subscription
      • Error: PlexApiException was thrown
      • Error: Error communicating with Plex 401
      • Error: Plex response status code does not indicate success: 404
    • Emby/Jellyfin
      • Emby/Jellyfin users cannot login and are getting incorrect password message
    • Error: There are no servers with capacity that accomodate plan
    • Error: User tried to subscribe but servers are full
    • No plans show on the checkout page
    • Specific plan is not showing up on the checkout page
  • FAQ
    • How Streams Manager enforces streaming limits?
    • How Streams Manager enforces download limits?
    • How Streams Manager enforces transcoding rules?
    • How to use a custom domain?
    • How does Streams Manager know that a user is active or expired?
    • How to invite a user manually via Streams Manager?
    • How to change user’s Plex/Emby/Jellyfin email or username?
    • How to enable two factor (2FA) authentication?
    • How does Streams Manager match payments during transaction sync?
    • How to mass migrate users from one media server to another?
    • What is the flow for a new customer in Streams Manager?
    • What runs and is synchronized on a recurring basis?
    • I am seeing notes mentioning credits on the payment edit screen. What is that?
    • How does Streams Manager select a Plex server to add a user?
    • How to dedicate a specific server to trials only?
    • Can I switch platforms?
    • How to bulk invite users?
Powered by GitBook
On this page
  1. Configuration

Mobile app setup

PreviousUsers synchronization/importNextDiscount codes

Last updated 1 year ago

Streams Manager offers a mobile companion app for iOS and Android. The app does not have all the functionality the web app does but it can be useful to view users, servers, add/edit payments etc. To setup the mobile app, please follow these steps:

  • Go to your device's app store

  • Search for: "StreamsManager" (without spaces)

  • Download the app and open it

  • After you open the app for the first time, navigate to the hamburger menu (top left) and then to Settings. There you will need to enter the URL and tenant key.

  • URL is: https://api.streamsmanager.com (make sure there is NO trailing slash at the end of the URL)

  • Tenant Key is the subdomain provisioned for you on streamsmanager.com. For example, if your Streams Manager URL is: https://mystream.streamsmanager.com, then your tenant key is: mystream in all lowercase.

  • Save the settings and login with your administrator account (regular users cannot login)