> For the complete documentation index, see [llms.txt](https://streamsmanager.gitbook.io/streams-manager/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://streamsmanager.gitbook.io/streams-manager/troubleshooting/paypal/error-paypal-is-missing-subscription-id-details.md).

# Error: PayPal is missing subscription ID details

Streams Manager synchronizes payments from all payment gateways on a [What runs and is synchronized on a recurring basis?](/streams-manager/faq/what-runs-and-is-synchronized-on-a-recurring-basis.md)PayPal is **notoriously slow** to make payment data available through its API. Even though transaction details may appear on the PayPal's website, they may not be available through the API for an average of 6 hours (but can be up to 24 hours). This error will appears in such cases until PayPal's API catches up. Errors are usually resolved within a few hours. If the error persists for more than 24 hours, please contact us.