# Error: PayPal is missing subscription ID details Streams Manager synchronizes payments from all payment gateways on a [What runs and is synchronized on a recurring basis?](/streams-manager/faq/what-runs-and-is-synchronized-on-a-recurring-basis.md)PayPal is **notoriously slow** to make payment data available through its API. Even though transaction details may appear on the PayPal's website, they may not be available through the API for an average of 6 hours (but can be up to 24 hours). This error will appears in such cases until PayPal's API catches up. Errors are usually resolved within a few hours. If the error persists for more than 24 hours, please contact us. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://streamsmanager.gitbook.io/streams-manager/troubleshooting/paypal/error-paypal-is-missing-subscription-id-details.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.