# How Streams Manager enforces download limits? {% hint style="danger" %} Streams Manager cannot stop a download once it is started media servers do not provide this functionality yet. {% endhint %} Streams Manager provides soft mobile download limits enforcement functionality. Each plan can be configured to allow mobile downloads and each user can be given an allotment of how many downloads they can perform in a week (this can be specified on User edit page) Sunday-Saturday. Each downloaded movie or TV show episode counts as a single download and each download must be completed in 2 hours or less or it will count as a new download and count against the quota. Keep in mind that this is a soft enforcement meaning that Streams Manager cannot stop a download once it is started since media servers do not provide this functionality yet. Once they do provide it, Streams Manager will take advantage of it. Instead, Streams Manager just send notifications to users and logs warnings. The process works as follows: * Every 5 minutes, Streams Manager collects download activity on all your Plex servers * If server settings have logging of download activity enabled, the activity will be logged to the database so it can be reviewed later * Download activity data indicates which user is doing the downloading, which title and from which server * Streams Manager then checks download allocation for the user and their remaining quota for the week (Sunday-Saturday) * If the user is exceeding their download quota limits, a notification will be sent to the user indicating that they have exceeded their download quota. To modify the content of this notification, see [Notification templates](/streams-manager/configuration/settings/email-notifications/notification-templates.md) for emails and [Notification templates](/streams-manager/configuration/settings/discord-notifications/notification-templates.md) for Discord messages. * If in [Media server integration settings](/streams-manager/configuration/settings/media-server-integration-settings.md) you have specified to disabled downloads once the quota has been exceeded, Streams Manager will temporarily disable downloads for the user until their quota is replenished starting the following week. Mobile download feature requires you and your user to both have Plex Pass enabled. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://streamsmanager.gitbook.io/streams-manager/faq/how-streams-manager-enforces-download-limits.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.