Streams Manager Docs
  • Overview
    • What is Streams Manager?
    • System overview
      • Panel navigation
      • General terms
      • User classes
  • Configuration
    • First time login
      • Included accounts
      • Reset default passwords
    • Setup proxy
    • Add Plex accounts
    • Add your administrator login
    • Settings
      • General
        • Site settings
        • Administrator contact settings
        • Page settings
      • Email notifications
        • SMTP settings
        • Notification templates
        • Free SMTP options
      • Discord notifications
        • Discord settings
          • Creating a Discord bot
        • Notification templates
      • Payment gateways
        • General settings
        • PayPal settings
          • Generating PayPal REST credentials
          • Generating PayPal NVP Credentials
        • Stripe settings
        • Plisio settings
      • Registration settings
      • Payment reminders settings
      • Subscriptions & trials settings
      • Requests integration settings
        • Ombi settings
        • Overseerr settings
        • Petio settings
      • Discord integration settings
        • Creating a Discord bot
      • Media server integration settings
      • Referrals settings
      • Custom content
        • Logo
        • Wallpaper
        • Home page section 1 content
        • Home page section 2 content
        • Pricing content
        • Subscription page content
        • Library statistics section content
        • Custom theme
      • Miscellaneous settings
        • Self invite settings
    • Library groups configuration
    • Plan configuration
      • Recurring plans setup
        • Stripe recurring plan setup
        • PayPal recurring plan setup
    • Server location configuration
    • Media server configuration
    • Libraries configuration
    • Users and data import
      • Users synchronization/import
    • Mobile app setup
    • Discount codes
    • Linked users
    • Emby devices
    • Custom roles
    • Custom domain
    • Test the flows
  • Server Migration
    • Migrating users between servers
  • Plex Bans
    • Overview
    • How to deal with a ban
    • Requiring users to change their Plex account
    • Server re-invite
  • Troubleshooting
    • PayPal
      • Error: PayPal is missing subscription ID details
      • Error: PayPal subscription ID: xxx does not have any transactions
      • Error: Create Subscription Api response error RESOURCE_NOT_FOUND
    • Plex
      • Error: HTTP 422 Unprocessable Entity when inviting a user or processing a subscription
      • Error: PlexApiException was thrown
      • Error: Error communicating with Plex 401
      • Error: Plex response status code does not indicate success: 404
    • Emby/Jellyfin
      • Emby/Jellyfin users cannot login and are getting incorrect password message
    • Error: There are no servers with capacity that accomodate plan
    • Error: User tried to subscribe but servers are full
    • No plans show on the checkout page
  • FAQ
    • How Streams Manager enforces streaming limits?
    • How Streams Manager enforces download limits?
    • How Streams Manager enforces transcoding rules?
    • How to use a custom domain?
    • How does Streams Manager know that a user is active or expired?
    • How to invite a user manually via Streams Manager?
    • How to change user’s Plex/Emby/Jellyfin email or username?
    • How to enable two factor (2FA) authentication?
    • How does Streams Manager match payments during transaction sync?
    • How to mass migrate users from one media server to another?
    • What is the flow for a new customer in Streams Manager?
    • What runs and is synchronized on a recurring basis?
    • I am seeing notes mentioning credits on the payment edit screen. What is that?
    • How does Streams Manager select a Plex server to add a user?
    • How to dedicate a specific server to trials only?
    • Can I switch platforms?
    • How to bulk invite users?
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