Overview

Plex has recently upped enforcement of their terms of service and issuing bans to many Plex accounts and servers. Usual way to resolve bans was to provision a new server and migrate your users to the new server using Streams Manager server migration tools. This is generally a bad idea and will likely just cause another ban in a short amount of time. This is likely because Plex keeps track of which users where on the banned server and if those same users just move to another server, Plex will also ban the new sever.

To fight this, it is best to ask your users to register a new Plex account using a new email address and switch their account in Streams Manager to use that new email address. Streams Manager now allows admins to tag their users to force them to change their Plex account before they can subscribe or be re-invited to the new server.