> For the complete documentation index, see [llms.txt](https://streamsmanager.gitbook.io/streams-manager/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://streamsmanager.gitbook.io/streams-manager/plex-bans/overview.md). # Overview Plex has recently upped enforcement of their terms of service and issuing bans to many Plex accounts and servers. Usual way to resolve bans was to provision a new server and migrate your users to the new server using Streams Manager server migration tools. This is generally a bad idea and will likely just cause another ban in a short amount of time. This is likely because Plex keeps track of which users where on the banned server and if those same users just move to another server, Plex will also ban the new sever. To fight this, it is best to ask your users to register a new Plex account using a new email address and switch their account in Streams Manager to use that new email address. Streams Manager now allows admins to tag their users to force them to change their Plex account before they can subscribe or be re-invited to the new server. --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter: ``` GET https://streamsmanager.gitbook.io/streams-manager/plex-bans/overview.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.