How does Streams Manager select a Plex server to add a user?

Streams Manager uses the following rules to select a server for a subscriber:

  • If a user is a subscriber already and shares a Plex server, verify that the server they are sharing accommodates the plan they picked. If it does, nothing is done expect add a payment covering the new time period. If not, proceed to the next step

  • If a user has an invite to the Plex server that is not accepted, verify that the server they have an invite for accommodates the plan they picked. If it does, nothing is done expect add a payment covering the new time period. User needs to accept the invite they already have. If the server does not accommodate the plan, proceed to the next step

  • Find all Plex servers that are enabled and have capacity remaining

  • If a user shared a server in the past and that server has capacity and accommodates the plan user selected, add the user to that server

  • If plan is trial, use a server that is enabled, has capacity remaining, accepts trials and accommodates the trial plan and use that server giving preference to selected location. If multiple servers match the criteria, select the server with the lowest number of users

  • If plan is not trial, use a server that is enabled, has capacity remaining, accommodates the plan and use that server giving preference to selected location. If multiple servers match the criteria, select the server with the lowest number of users

  • If none, throw an error and notify admin

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