Requiring users to change their Plex account

Streams Manager now allows admins to tag their users to force them to change their Plex account before they can subscribe or be re-invited to your Plex server. This can be very useful if your Plex server has been banned and you provisioned a new server and want to get your users on the new server.

This feature is available on the Users page using the Edit individual user option or via Bulk Edit functionality. Once you tag a user as required to change their Plex account, users will get a banner on the My Account page instructing them to change their Plex account and be given a button Change Your Plex Account to do this. They would simply enter the new Plex email address and the system will verify it, make updates in the system to use the new Plex account and re-invite the user to one of your Plex servers.

Also, ensure that Plex account change processing is enabled in Settings->Miscellaneous.