Can I switch platforms?

Streams Manager plans include a single platform of your choice (Plex, Emby or Jellyfin). If you wish to change your platform (i.e. go from Plex to Emby), this is possible at no additional charge but it has some caveats.

Please be aware of the following:

• Before you initiate the switch, you have to delete all Plex accounts you have on Plex accounts page

• Before you initiate the switch, you have to delete all servers from Servers page of the type you are switching from

• Please open a ticket in Discord and request the change

Deleting Plex account or servers as described above is a DESTRUCTIVE operation and will delete all share information in Streams Manager only (not on media server). For example, this will delete information about which user was on which server and that will make automatic migration between servers and platforms impossible. Your payment data and subscription expiration dates will stay in place.