How does Streams Manager select a media server to add a user?

Streams Manager evaluates servers using the following sequence of rules to select the right media server for a subscriber:

1. Active Subscribers:

   If the user is already an active subscriber sharing a media server, check whether their current server accommodates the newly selected plan.

   • If yes: No server change is made; a payment is added to extend their subscription period.

   • If no: Proceed to the next step.

2. Pending Invitations (Plex only):

   If the user has an unaccepted invitation to a Plex server, check whether that server accommodates their selected plan.

   • If yes: No server change is made; a payment is added to extend their subscription period, and the user must accept the existing invitation.

   • If no: Proceed to the next step.

3. Server Filtering:

   Identify all enabled media servers that currently have available capacity.

4. Previous Server Re-assignment:

   If the user previously shared a server that is currently enabled, has available capacity, and supports the selected plan, assign the user to that server.

5. Trial Plans:

   If the plan is a trial, select an enabled server that has available capacity, accepts trials, and accommodates the trial plan—giving preference to the user's selected location.

   • If multiple servers qualify, the server with the lowest number of existing users is selected.

6. Standard Plans:

   If the plan is not a trial, select an enabled server that has available capacity and accommodates the plan—giving preference to the user's selected location.

   • If multiple servers qualify, the server with the lowest number of existing users is selected.

7. Fallback:

   If no servers meet the requirements, throw an error and notify the administrator.